PRIVACY POLICY   TERMS OF USE 

We have created this privacy statement in order to demonstrate our firm commitment to your privacy. The following text discloses our information gathering and dissemination practices for this website.
1. Information Collection: When you browse our web site, you do so anonymously. Personal information, including your e-mail address, is not collected. Your IP address (the Internet address of your computer) is logged to give us an idea of which pages of our web site you are visiting and how much time you spend there. We do not link your IP address to anything personally identifiable. The only other information automatically provided to us is the type of computer and operating system you are using. This information is supplied to us by your browser. There are forms on our web site requesting that you voluntarily supply us with personal information, including your e-mail address and possibly your postal address, for purposes such as correspondence, survey information, or requesting a quotation. Like many other commercial web sites on the Internet, ours may utilize a standard technology called a "cookie" to collect information about how the site is used.
2. Information Use: If you provide us with your e-mail address, or have done so in the past, we may occasionally send you e-mail offers. We may use information you have given us to, for example, provide a service, measure consumer interest in our various products, and inform you about new products and services. These offers may be based on information you provided in your initial transaction with us, in surveys, or from information that may indicate purchasing preferences and lifestyle.
3. Declining E-mail Offers: We provide customers with an easy means to decline receiving e-mail offers. Although most customers tell us they appreciate receiving notice of these carefully designed opportunities, we recognize the importance of providing you with choices. At any time, you may request to discontinue receiving these offers from us by simply replying to the e-mail and informing us of your preferences. All e-mail offers that you receive will inform you of how to decline receiving further e-mail offers.
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.

All orders must have a valid Home or Business address. We do not ship to P.O. Boxes. Oversize items and Heavy Weight items, including but not limited to bumper components, body panels, engines, transmissions, require extra shipping charges; please email us for a quote before ordering. Please be specific as to what you want to have shipped and have the complete address to which it will be shipped. These items are necessary to give an accurate quote for shipping costs. If the actual shipping charges are more than what was calculated at checkout, you will be charged the additional shipping charges.
Discontinued Parts: Not all discontinued and/or older parts and/or accessories are available for immediate shipment. Please call or email to confirm availability on shipping of discontinued and/or older parts and/or accessories. There will be no returns or exchanges on discontinued and/or older parts and/or accessories. They are considered “Final Sale.”
Core Policy: Some parts offered on our site have a "core charge" applied to them. This is a refundable charge that the manufacturer applies to ensure that the old part is returned to us. Customers are responsible for all shipping charges related to returning cores to us. Remember all core returns must be assembled, clean, complete with no missing parts, undamaged, and in the original packaging. If you have any questions about core charges please feel free to contact us and we will be happy to answer them.

No refunds after 30 days. All return parts must be in the original packaging and you must include a copy of your invoice. If your order did NOT include the VIN, there will be no returns or exchanges on the parts ordered! There are no returns on airbags, electrical, fuel, high performance parts, racing parts, previously installed, or special ordered parts, because we cannot restock them. There will be a 20% restocking fee for all returns if we concluded the order was your error, but still a returnable item. If the error is ours, we will cover shipping expenses and re-send the item to you. If the order error is the customers, charges for shipping and handling are not refundable. Please contact us for a Return Authorization Number, prior to returning any merchandise. If you choose to email us, please include your order number and "Return Authorization" in the subject line. Returns will not be accepted without a Return Authorization Number. Parts must be returned for inspection prior to any credit being issued. All return parts must be uninstalled and returned in the original, unopened, undamaged packaging or you will not receive credit. Parts must be accompanied by a copy of proof of purchase invoice (this can be found under “Your Account” on our site). All shipments must be prepaid. COD and freight collect shipments will be refused. If these requirements are NOT met, parts will be either scrapped or returned to you at your expense.
Returns: Log in and click the order status icon located on the top-right corner of the screen. Click on the order number for the item that is being returned. In the next screen, click the return button and choose a reason for the return from the drop-down menu. We will then send you a Return Authorization number. At this point you can ship the item back to us. Write this number visibly on the outside of the package. Please include either the original packing slip or the item order number with the return. For your protection, we recommend that you use Insured Parcel Post. A credit will be issued when we have received the part and verified that its condition is acceptable.
Core Policy: Some parts offered on our site have a "core charge" applied to them. This is a refundable charge that the manufacturer applies to ensure that the old part is returned to us. Customers are responsible for all shipping charges related to returning cores to us. Remember all core returns must be assembled, clean, complete with no missing parts, undamaged, and in the original packaging. If you have any questions on core charges please feel free to contact us and we will be happy to answer them.

Terms of Use

Thank you for choosing “KiaPartsDealer.com” for your Genuine Kia parts and accessories needs! We here at “KiaPartsDealer.com” are Kia enthusiasts dedicated to bringing you the best pricing on Genuine OEM Kia parts/accessories, backed by world class customer service through a streamlined online experience!

 

These terms and conditions of use (the "terms") set forth the terms on which KiaPartsDealer.com (the "company," "we," "our" or "us") provides you access to this web site ("KiaPartsDealer.com") and our services.  Read the following terms and conditions carefully before using this site.  By using or accessing this site, you acknowledge that you  have read these terms of use ("agreement"), and that you accept and will be bound by the agreement.  If you do not agree to these terms, you may not access or otherwise use KiaPartsDealer.com.

 

  • The online parts catalog is to be used as a reference guide and does not always reflect the accuracy, pricing, availability or stocking status of parts. Although the majority of the data in the catalog is correct, there can be discrepancies in part numbers, part descriptions, and pricing due to monthly manufacturer updates and data available. This is especially true for newer models.  By providing your vin, we guarantee the ordered items will fit your factory vehicle and options. We'll check and change all parts to the vin you include.  If a vin is omitted, we take no responsibility for the accuracy of your order --- PLEASE ALWAYS INCLUDE YOUR VIN SO WE CAN SOURCE YOU THE CORRECT PARTS.  PLEASE ALSO NOTE IF YOU'RE PURPOSELY ORDERING PARTS NOT ORIGINALLY FOR YOUR VIN AND OPTIONS....OR OMIT THE VIN # IF YOU'RE SURE OF THE PARTS YOU'RE ORDERING.

  • We reserve the right to make changes to part numbers and pricing depending on manufacturer data. Some items have very little, if any markup (oils, fluids, upholstery parts, nav discs, special tools, certain electronic parts, etc), and discounting our typical 20%+ would result in selling below our cost. In these situations, price changes will require customer approval. We'll update the status of your order with a comment explaining the price change. You'll have to log into your account and 'approve' or 'not approve' this change in order for us to proceed with your order.  No charges can or will be made to your card until a decision is made.

  • Prices, promotions, styles, and availability may vary.  Our retail parts dept does not honor online pricing.  Prices and availability of products and services are subject to change without notice.  Errors will be corrected where discovered or reported, and KiaPartsDealer.com reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted through our site.

  • Always include your vin number when ordering parts or accessories. We take no responsibility for incorrect part(s) if a vin number is not included with your order. Our factory trained parts advisors will double check the accuracy of your order with your vin and change the parts to the correct ones for your vehicle. Also be sure to include a note in the customer comments section when ordering for multiple vehicles when only one vin number is provided. Please be sure to note if you're putting something on your vehicle that doesn't originally come on it, or is a different color that what is original equipment so we know not to change it to the correct part per the vin for you.

  • An important item to note when ordering parts is: Driver's side is "left" and Passenger's side is "right"!

  • Due to our ongoing commitment to providing the best service possible, all orders incur a $2.95 handling fee, including Free Shipping specials. (taxed within the state of X = $YZ)

  • Be sure to include any special instructions in the customer comments section.

  • Always check our Kia Parts & Accessories prior to ordering. Our software will not recognize a part is on special in that catalog if not ordered through that catalog - and we will not go back and run a credit for the price or shipping difference.

  • By ordering through our site you agree to our terms, policies, and conditions listed throughout our website.  Orders can not be cancelled once placed.  Under extreme circumstances we may allow an order cancellation however the 20% restocking fee will apply.  All returns must be approved by us first and will be charged a 20% restocking fee.

  • We here at KiaPartsDealer.com take your privacy seriously and understand that privacy concerns are very important to our customers. We are committed to protecting your personal privacy and we will never sell or distribute your private or personal information to any other parties. We follow strict procedures and maintain electronic safeguards to ensure the protection of your personal information. All personal information submitted through our website is protected by user authentication procedures and updated encryption technologies. Your information is only accessible by our authorized KiaPartsDealer.com staff who are required by law to keep your information secure.

  • By creating an account on our site and providing your email, you give us permission to send periodic email announcements regarding new products, specials, promo's, etc.  If you no longer wish to receive these emails, simply click the 'unsubscribe' link in the email.

  • Shipping charges (unless Free) are calculated per the posted flat rates and pre-calculated flat rates in our shipping policy. See Shipping Policy for full info.  Your shipping charge will be updated to the posted flat rates if the incorrect shipping option is selected.  By ordering through our site, you agree to the terms in our Shipping Policy; please read the information we present prior to ordering.  We will not be liable for compliance with our shipping policy, nor subject to credit card chargebacks if your shipping charges are updated to the posted rates.

  • Our system is setup for you to create an account so you can log in at anytime and check the status of your order.  It is YOUR responsibility to check the status of your order. We will update this status as soon as new information is available, and we will send you important messages regarding your order through this portal...PLEASE CHECK THE STATUS OF YOUR ORDER BEFORE INQUIRING.  Orders can NOT be cancelled after they are placed - please follow the return policy on the site to initiate a return.

  • The accuracy and reliability of the content on KiaPartsDealer.com is not guaranteed.  The content from or through KiaPartsDealer.com is provided "as is" and all warranties, either expressed or implied are disclaimed including, without limitation, non-infringement, merchantability or fitness for a particular purpose.  We assume no liability for any errors, bugs, viruses, omissions or other problems with the content on KiaPartsDealer.com.  To the fullest extent of the law, we make no representations or warranties of any kind whatsoever with respect to the content on KiaPartsDealer.com or the materials, information and functions made accessible by the software used or accessed through KiaPartsDealer.com for any products or services or hypertext links to third part sites, or for any breach of security associated with the transmission of sensitive information through KiaPartsDealer.com or any further linked site. We do not guarantee continuous, uniterrupted or secure access to KiaPartsDealer.com, and operation of KiaPartsDealer.com may be interfered with by numerous factors outside of our control.

  • In no event are we liable for any special or consequential damages that are directly or indirectly related to the use of, or the inability to use, the services on KiaPartsDealer.com, software or printed materials, even if we have been advised of the possibility of such damages.  Some states do not allow the exclusions or limitation of incidental or consequential damages, so the above limitation and exclusion may not apply to you.

  • Buyer and Seller shall indemnify, defend and hold us harmless and our employees, agents, successors, officers and assigns, from any and all suits, losses, claims, demands, liabilities, costs and expenses (including reasonable attorneys' fees and paralegal fees) that we may sustain or incur, arising from or out of a respective: (i) Buyer's or Seller's failure to comply with any applicable laws and/or regulations; (ii) Buyer's or Seller's breach of any of its obligations set forth in these Terms; or (iii) Buyer's or Seller's use of KiaPartsDealer.com.

  • KiaPartsDealer.com works to protect consumer information that we collect against unauthorized access, disclosure, alteration or destruction. Efforts include, but are not limited to, the use of a secure server software, passwords and credit card encryption and information access limitations. We agree to adhere to all applicable Unites States federal and state laws and industry practices relating to the collection and use of personal information from KiaPartsDealer.com visitors.

  • We reserve the right to change, suspend or discontinue any aspect of KiaPartsDealer.com at any time, including the availability of any of KiaPartsDealer.com features, database, or Content. We may also impose limits on features or restrict access to certain areas of KiaPartsDealer.com. The Terms may be amended at any time by posting amended terms on KiaPartsDealer.com. The amended terms shall be effective immediately upon posting to KiaPartsDealer.com.

  • We may terminate user access or suspend any user's access to all or part of KiaPartsDealer.com without notice for any conduct that we, in our sole discretion, believe violates any applicable law or is harmful to us, or if such party is found to have engaged in fraudulent activity in connection with KiaPartsDealer.com.

  • You agree that any information provided by you and the sale of any products through KiaPartsDealer.com: (i) shall not be fraudulent; (ii) shall not infringe any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy; (iii) shall not violate any law, statute, ordinance or regulation; (iv) shall not be defamatory, trade libelous, unlawfully threatening or unlawfully harassing; (v) shall not be obscene; and (vi) shall not contain any viruses, Trojan horses, worms, time bombs, or other disabling devices that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information.

  • You agree that you may not use any device, software or routine to interfere or attempt to interfere with the proper working of KiaPartsDealer.com. You may not take any action that imposes an unreasonable or disproportionately large load on our infrastructure. You may not disclose your password to, or share your password with, any third parties. You may not use your password for any unauthorized purpose.

  • The services provided for on KiaPartsDealer.com are available only to individuals who can form legally binding contracts under applicable law. We may refuse our services to anyone at any time in our sole and absolute discretion.

  • All custom material on our site (including but not limited to: pictures, descriptions, wordage, logos, banners, etc.) are owned by KiaPartsDealer.com and may not be reproduced, distributed, transmitted, displayed, or otherwise published without the prior written permission of KiaPartsDealer.com.  (email Help@KiaPartsDealer.com to ask permission)

  • KiaPartsDealer.com will not engage in and will not assist with any illegal export or re-export of any products purchased from KiaPartsDealer.com. If the Buyer intends to export or re-export an item after receipt from KiaPartsDealer.com., it is the Buyer's responsibility to obtain all necessary licenses and comply with all requirements of applicable laws, regulations and policies administered by the United States Government. We will not devalue or misdeclare any information for customs/exporting.  Any parts taken outside the US are not eligible for resale.

 

 

 

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